How to Change Language of Idle Message
# support
g
Hello everyone, i've been using the idle message feature and it is very good at ensuring the conversation can be saved when the agent failed to understand the dialect of the user. This happens regularly since my agent speaks Dutch and there are a lot of Dutch accents. Therefore, the idle message feature is a life saver for me. However, i can not figure out how to make the idle message in dutch as well. Is there a way to do this? and if so, how? Any feedback is welcome. Thank you!
v
Hi Gijs! 👋 I understand you're looking to change the language of your idle messages to Dutch, but I wasn't able to find specific information about whether Dutch is explicitly supported out-of-the-box. However, I can definitely help with how to configure idle messages in a different language! Based on the information I found, you can change the language of your idle messages to Dutch by updating the
messagePlan.idleMessages
configuration. Currently, this is only possible through the API with a command like this:
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curl -X PATCH https://api.vapi.ai/assistant/id \
     -H "Authorization: Bearer token" \
     -H "Content-Type: application/json" \
     -d '{
  "messagePlan": {
    "idleMessages": [
      "Dutch message here 1",
      "Dutch message here 2"
    ],
    "idleMessageMaxSpokenCount": 3,
    "idleTimeoutSeconds": 8
  }
}'
According to [Discord discussions](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333783762579755020), you would simply replace the placeholder messages with your Dutch phrases. I also found that Vapi has an automatic translation feature - for certain message types, if specific content isn't provided for a language, Vapi automatically translates the first item to the active language by default, as mentioned in the [changelog](https://docs.vapi.ai/changelog/2024/10/25). There are examples of users implementing idle messages in other languages like German with configurations like:
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json
"messagePlan": {
  "idleMessages": [
    "Hallo?",
    "Hören Sie mich?"
  ],
  "idleMessageMaxSpokenCount": 3,
  "idleTimeoutSeconds": 5
},
Is there anything else you'd like to know about configuring your idle messages in Dutch? Sources: - [Discord discussions](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333783762579755020) - [Vapi changelog](https://docs.vapi.ai/changelog/2024/10/25)
g
my coding knowledge is very limited. can you give me step by step instructions on how to change the idle message to dutch inside the vapi assistant editor?
p
I don't think you can do this through UI You need to learn how to send request with something like postman or through https://api.vapi.ai Here you can learn what to send https://docs.vapi.ai/api-reference/calls/list
s
checking if this is resolved/solved for you?