Is VAPI down?
# support
b
I status shows orange, but I haven't been able to call out past 2 days. I can't see my call logs in VAPI either.
v
I understand you're having trouble with VAPI - not being able to make calls for 2 days and not seeing your call logs, despite the status page showing orange. I've looked into this for you, but I need to get more specific help with your issue. I've escalated this to our support team who can check VAPI's current operational status and look into your specific account. There could be several potential causes for these issues - from network connectivity problems to configuration issues or possibly a service disruption that's not fully reflected on the status page. The support team will be able to investigate this thoroughly for you. Someone from our team will get back to you shortly to help resolve this. Thanks for your patience! 👍
b
If I can't use it to make calls, my business is shut down. This is day 2. It's not partial, it's DOWN.
s
Can you tell me what's the issue that you are getting?
Also, share few call_ids
b
I can't see my call ID's because I can't access my VAPI dashboard or call logs.
all I get after login is a spinner.
my side throws this error. VAPI Error Response: DNS resolution failure when I intiate a call in my app.
s
Can you send me a screen recording?
b
of my spinner? lol
s
Send me your account email in dm