gathering problem with any kind of configuration
# support
p
Hi all I am stuck.... please help me to solve this I think simple issue but VAPI said not today my friend... I am on my way to build a phone agent Start with Assistant configuration everything because I have to use Deepgram as a provider because my language is Hungarian When I try to gather information from a massage, the gather node does not react to it, but in audio logs and from deepgram API usage, it is clearly visible that the provider is working my microphone also, so I do not understand what the problem is. I thought that something was wrong with the deep gray configuration as you can imagine I pasted 5 times the API key and the API URL, but still did not work, then I tried a simple English version with a basic assistant setup, but faced the same issue again and again,
v
Hi there! 👋 I understand how frustrating it can be when something that seems simple just won't work. I don't have visibility into your specific configuration, but I can definitely help troubleshoot your gather node issue based on the information I have available. Based on the documentation I found, here are some potential solutions to your gather node issue: ## Check Gather Node Configuration The
Gather
node has been recently refactored and now requires an
output
property to define the expected data schema. The
instruction
and
schema
properties have been removed. Make sure your gather node is configured with the proper
output
property [according to the documentation](https://docs.vapi.ai/changelog/2025/2/10). ## Verify Deepgram Settings For Hungarian language support with Deepgram, ensure that: 1. The
chunkPlan.enabled
setting is set to
true
for proper text processing of Hungarian. This is important for non-English languages to handle whitespace and sentence boundaries correctly. Example configuration:
Copy code
json
{
  "voice": {
    "chunkPlan": {
      "enabled": true,
      "minCharacters": 30,
      "punctuationBoundaries": [".", "!", "?", ";"]
    }
  }
}
2. Adjust Deepgram's endpointing settings. The default value of 10ms might be too aggressive, causing missing transcriptions. Try increasing it to 300ms, especially for short utterances. ## Check Server URL Configuration Verify that the server URL in the VAPI Dashboard is correctly set up to receive the specific event related to the gather node. If other server messages are working correctly but the gather node is not reacting, there might be an issue specific to that event type. ## Verify Assistant Configuration Ensure that your assistant is properly configured in Vapi: - Check that the assistant ID is correctly set on your phone number - Confirm that the API credentials used to connect to Vapi are correct - Verify that the webhook URL is properly configured to handle gather node events
## Gather Detailed Information for Troubleshooting To help track down the issue, collect: - The call ID - The timestamp of when the issue occurred - The expected response - The actual response This information can be helpful if you need to reach out to Vapi support for further assistance. Is there any specific part of the configuration you'd like me to elaborate on further? Sources: - [Troubleshooting gather node not reacting in Vapi](https://docs.vapi.ai/changelog/2025/2/10) - [How to configure Hungarian language support in Deepgram with Vapi](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1343543475383046185) - [Deepgram API configuration settings in Vapi](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1343636482874933340) - [Assistant configuration settings in Vapi](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336652401733668864)
0f5bc100-cdad-4047-8683-b23122c100bb 9de6bbd4-dca9-4e95-8a1b-44b50cd49c0d I simply can not use any variation of the VAPI service with a basic setting or casting VAPI API endpoint setting, with my own Hungarian language through Deepgram Model 2, or just a simple English version of the service, the workflow does not gather the information from my voice input what is clearly visible in the audio logs, please help me to solve this problem
message has been deleted
k
looking into it.
Allow me some time to check the logs in Datadog, our monitoring and observability platform. Due to the datadog, I can't access the logs. I'll get back to you with the details.
Hey Purbinator, as of now, Workflows are for English language transcriptions only, so it won't work for your Hungarian language. You can always raise a feature request for it. You can raise an feature request for it over here: https://roadmap.vapi.ai