i emailed support they to me to switch to credit based billing in billing and i see no such thing

Still email support@vapi.ai the executives will resolve it

i did email support they told me https://cdn.discordapp.com/attachments/1359641807901954170/1359645478995628282/Screenshot_2025-04-09_at_5.41.02_PM.png?ex=67f83c07&is=67f6ea87&hm=7e9fbdb51e35673906317412a7d0329eddb744715a7a554e5f73a5a9faef6e4b&

@Tone checking if this is resolved for you? If not can you share the orgID?

953b1c5a-7c1d-4ebf-a9c2-51dfee97adee it isnt fixed

@Tone Can you share the context here again else I have to jump between all of the threads?

yes i hit the 1000 free minutes and i have been trying to upgrade my plan. when i go to the site and hit the link to speak with sales i get a 404 message at the end. customer suppoert asked for a screen shot of the exact thing i already screenshoted. i dont see a link or anywhere on my billing page to allow me to upgrade

Have you thought about trying a different card to handle your subscription?

tried that too but its not even giving me the option to upgrade the subscription is the issue

@Tone After 5 minutes, just reload your dashboard, and you will see your old plan has been updated

ok perfect i see that