Hello, I’m building an outbound ai agent for a clinic in Belgium. I’m have trouble with the phone numbers. The Belgian numbers from twilio are getting blocked by Belgian telecommunications laws when I try to make outbound calls. So my next idea is to import my own personal Belgian landline number into vapi. Does anyone know how to do this? This means I am not using twilio

Hi Gijs! 👋 I understand you're having trouble with Belgian numbers from Twilio and want to import your personal Belgian landline number into Vapi instead. I can definitely help with that! While I don't have specific information about the Belgian telecommunications laws causing your Twilio numbers to be blocked, I can guide you through the process of importing and using your Belgian landline number with Vapi. Here are the methods you can use to add your Belgian landline number to Vapi: ## 1. Import Your Number Directly You can import your existing Belgian landline number into your Vapi account: - Go to the import section on the Vapi platform and enter your phone number along with the necessary credentials - If you encounter issues with the country dropdown during import, try typing the number with the country code included - After importing, you'll need to configure the number and attach it to an assistant for making calls According to the [documentation](https://docs.vapi.ai/quickstart/phone/inbound), while Vapi primarily focuses on US numbers, you can "bring in global numbers using our phone number import feature." ## 2. Use SIP Trunking If direct import isn't available, SIP trunking is a great alternative: - Configure a SIP trunk on your PBX (if you have one) that points to Vapi's SIP endpoint - You'll need Vapi's SIP hostname and credentials for this setup - Within Vapi, configure your application to route calls using the

sipUri

attribute within the

forwardingPhoneNumbers

array As mentioned in the [documentation](https://docs.vapi.ai/advanced/sip/telnyx), you can create a SIP trunk credential through the Vapi API. ## 3. Verify Your Number After adding your number, you'll need to verify it: - Access the Vapi Dashboard and initiate the verification process - Enter your Belgian landline number - Receive a verification code (via call or SMS) - Enter the verification code back into the Vapi dashboard

Refer to the following guides that demonstrate how to establish a connection with your SIP provider. Note: While these guides use Twilio as an example, the process remains consistent across other telephony providers.