Vapi Support Bot
04/11/2025, 2:33 AMfileIds
are configured in your knowledge base
- The Knowledge Base ID is correctly associated with your assistant
- There are no typos or errors in the ID
2. Update Assistant via API
You may need to update your assistant configuration using the API. According to [API documentation](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1328923059905630238), you can update your assistant using:
PUT/PATCH https://api.vapi.ai/assistants/{assistantId}
Make sure to include the correct knowledge base ID in your request.
3. Improve Prompt Engineering
Modify your assistant's system prompt to explicitly instruct it to use the knowledge base as the primary source of information. For example, [documentation suggests](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335953119275782144) using a prompt like:
"You are a smart assistant whose responses should be based solely on the provided knowledge base. If the knowledge base does not contain the information asked for, respond with 'I do not know'. Always cite the knowledge base when providing an answer."
4. Check for KB Migration IssuesVapi Support Bot
04/11/2025, 2:33 AMVapi
04/11/2025, 5:26 AM