Can someone please provide me with detailed instructions on how I can set this up? The assistant is having trouble checking availability.

Hi Mary! 👋 I understand you're having trouble with your assistant checking availability in Google Calendar. While I don't have complete information on the initial API setup, I can definitely help with the booking workflow, configuration options, and troubleshooting steps. ## Booking Process Overview According to the [Discord conversation](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336719759965687923), the booking process involves these steps: 1. **Initial Inquiry**: Listen to the user's request and confirm your ability to assist 2. **Availability Check**: - If the user has no date preference, use

getSlotsOverNDays

to suggest the 3 earliest slots within a 3-day window - If the user specifies a date, use

getAvailabilityOnDate

to suggest 4 slots for that date (e.g., "Thursday 6th February: 10:15 AM, 10:30 AM, 10:45 AM, 11:00 AM") 3. **Confirmation**: Ask the user to confirm the date and time 4. **Booking**: Use

makeBookingtoCalendar

to book the appointment (time format should be 10:00 or 14:30) 5. **Confirmation and Call End**: If booking is successful, use the

endCall

tool ## Configuration Options To ensure accurate availability checks, consider these configuration options: 1. **Timezone Handling**: Include the current date and time in your prompt with the correct timezone. For example:

{{ "now" | date: "%b %d, %Y, %I:%M %p", "America/New_York" }}

This helps prevent booking the wrong dates due to timezone issues, as mentioned in [this Discord thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341859467884498976). 2. **Date and Time Formatting**: Use ISO format for appointment datetime parameters as noted in the [outbound sales documentation](https://docs.vapi.ai/examples/outbound-sales).

Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!