I tried calling diffrerent mumbers already but it won't go through. https://cdn.discordapp.com/attachments/1361433146486423682/1361433146767184094/image.png?ex=67febcec&is=67fd6b6c&hm=82054299c9fd589d416c3a8f8042a8423d76afd58112bffddfc52b9df1ee80f7&

Hi there! I can see you're having trouble with outbound calls not working in Vapi. Based on the image you shared, I can see the main issue - the notification "No squads available. Create a squad to enable this feature" is preventing your calls from going through. This is why you're getting the "Outbound Call Failed" error when trying to use the "Call Many Numbers (Upload CSV)" feature. The "Call Many Numbers (Upload CSV)" feature specifically requires squads to be configured. Here's how you can create a squad to resolve this issue: ## Creating a Squad in Vapi You can create a squad via the API by making a POST request to the

/squad

endpoint:

javascript
// Endpoint: https://api.vapi.ai/squad
// Method: POST
// Headers: Authorization: Bearer <your_token>

// Request body example:
{
  "name": "My Outbound Squad", // Optional name for your squad
  "members": [
    // List of assistants that make up the squad
    // The call will start with the first assistant in the list
    { 
      "type": "assistant", 
      "id": "your_assistant_id" // Use your "Callie - Life Insurance Scheduling" assistant ID
    },
    { 
      "type": "destination", 
      "number": "+13127253480" // The destination number
    }
  ]
}

Alternatively, you can create a transient squad at the time of making the call without storing it in Vapi, similar to transient assistants, as mentioned in the [Vapi documentation](https://docs.vapi.ai/squads). ## Using the VAPI Web SDK If you're using the VAPI Web SDK, you can create a squad and trigger a call like this: ```javascript const vapi = new VAPI({ apiKey: 'your_api_key', }); // Define squad members const squadMembers = [ { type: 'assistant', id: 'your_assistant_id' }, // Your Callie assistant { type: 'destination', number: '+13127253480' } // The destination number ]; // Start the call vapi.squadCall(squadMembers) .then(response => { console.log('Call initiated successfully:', response); })

To help track down this issue, could you share one or two: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!