Voice Mail Detection not working.
# support
r
Call ID: 90c48dc4-b9bc-4707-bd21-6ebc28a9b6b2 Assistant ID: e76095f4-10be-4723-bd0a-d1e84dbc1586 The ai is not detecting the voicemail at all and it starts speaking to the person as if he picked up.
@User please help as we need to send our bot to live ASAP
u
Hello Raju,
k
To help track down this issue, could you share one or two: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!
r
@Kings_big💫 Call ID: 90c48dc4-b9bc-4707-bd21-6ebc28a9b6b2 The assistant should have detected the voice mail and went to to say the voice mail message and end the call It instead started speaking like it was talking to a person.
Follow this guide, it will solve your issue.
k
checking if this is resolved/solved for you?
r
@Shubham Bajaj yup, played around a bit and it's working. i feel that you guys should add a field in the ui to make it easier to configure this
s
Can you please create a feature request for it? https://roadmap.vapi.ai
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