Changes not saving
# support
f
Is anyone else experience the bug where settings are not saving in the UI even after hitting publish?? I swear I'm going crazy. Nothing is saving, and settings I thought I set days ago are being reverted. It's been happening all this week
k
Sorry for the inconvenience, the devs are currently working on resolving the issue thanks for your understanding
h
We've had this a few times as well, the changes are made and 'published', it works for a while but then mysteriously reverts Looking forward to this being resolved as it's caused quite some trouble for some of our clients
j
Is there an update on this issue? Today was my first day playing with the tool, and its not saving anything at all. Very frustrating.
Did it end up being fixed for you?
a
I have had the same issue. I find staying on the same tool or drop down while hitting publish and also making a web call usually does the trick. However, I also put in a support request for the same issue. It shouldn’t be like this.
k
we are still working to resolve this issue. thank you for your patience