Hey Vapi fam — I could use a little help on this one. I'm trying to get my assistant (Jane) to trigger a pre-call context tool before the call starts — specifically to pull metadata like name, email, LinkedIn, etc. I’ve got the tool (precall-context) set up and it works perfectly when tested manually via webhook. The issue? Even though the prompt explicitly says: "Before saying anything to the user, immediately call the precall-context tool..." …it still skips the tool call and jumps straight into the greeting. It’s ONLY this pre-call tool — other tools like booking and follow-up work fine mid-convo. Things I’ve already checked/tried: Tool is active and testable ✅ Tool schema is valid ✅ Assistant has the precall-context tool assigned ✅ Prompt correctly formats the tool call with tool: precall-context, input: { phone: {{phone}} } ✅ Tested with both async ON and OFF ✅ Even tried converting the logic to XML to structure the flow strictly ✅ Still… no dice. Jane keeps talking before the tool gets triggered. Not sure if I’m missing something in how pre-call tools are handled differently — or if there’s a better way to force that tool call before anything is said. Anyone else run into this or figured out a workaround? Appreciate any insight 🙏 – Apollo | NovaLinQs AI

Call ID pls

this is one call ID: 1c658e62-6b02-4f5a-984e-fb96215308ce