Is Sesame still available in Vapi? I can't find it
# supportj
Joao A
04/21/2025, 5:15 PMRecently saw a blog where Vapi explains how it's using sesame ai for voice but I can't find how to incorporate it into my agents
k
Kyle Brunker
04/21/2025, 6:57 PMHey Joao!
Yes, it is! You just need to:
1. Go to the Vapi dashboard
2. Go to the assistant you have
3. Click on Voice in the top bar (there should be model, transcriber, voice, tools, etc)
4. Then go to the Provider tab and click it
5. Scroll down and you’ll find Sesame listed there — you can select it as your voice provider.
Let me know if this helped!
j
Joao A
04/22/2025, 3:05 PMHey Mason, I'm selecting it but when I click "Speak with Assistant" there is no audio.( This is only happening if a select Sesame as voice provider)
Joao A
04/22/2025, 3:05 PM@User
k
Kyle Brunker
04/22/2025, 5:25 PMCould you send me the call_id
j
Joao A
04/23/2025, 12:02 PM80a07572-732e-40ae-bd2f-a2d68b627334
k
Kyle Brunker
04/23/2025, 3:01 PMAdd me to your dashboard. My email is mason.d@vapi.ai
Kyle Brunker
04/23/2025, 3:01 PMI'll take a look.
s
SlaviSavanovic
04/25/2025, 5:55 PMI am having the same issue, no audio. Only with sesame provider.
https://vapi.ai/sesame
same result happens here
j
Joao A
04/26/2025, 5:57 PM@User
k
Kyle Brunker
04/27/2025, 8:49 PMThe assistant's delayed response is due to end pointing, which determines the duration to wait before recognizing the user has finished speaking.
- End Pointing Plan Configuration: You need to adjust the Smart End Pointing plan provider to livekit and update the wait function within the Start Speaking Plan for English Transcription.
- Wait Function Optimization: Iterative testing with potential users is necessary to determine the optimal wait function values, as suggested values may not be suitable for all scenarios.
Copy code
startSpeakingPlan": {
"waitSeconds": 0.6,
"smartEndpointingPlan": {
"provider": "livekit",
"waitFunction": "50 + 200 * x"
}
}Kyle Brunker
04/27/2025, 8:49 PMYour current config:
Copy code
"startSpeakingPlan": {
"waitSeconds": 0.4,
"transcriptionEndpointingPlan": {
"onPunctuationSeconds": 0.1,
"onNoPunctuationSeconds": 1.5,
"onNumberSeconds": 0.5
},
"customEndpointingRules": [],
"smartEndpointingPlan": {
"provider": "livekit",
"waitFunction": "70 + 4000 * x"
}
}Kyle Brunker
04/27/2025, 8:49 PMlet me know how it goes for you.
s
SlaviSavanovic
04/28/2025, 8:28 PMOkay that's fine, @Shubham Bajaj but its still down at vapi.ai/sesame and it doesn't work in the dashboard. Are you 100% this is not an internal issue?
k
Kyle Brunker
05/01/2025, 11:58 PMthere are some stability issues reported with sesame recently and we have engineers working to resolve them, but sesame should still be available via the dashboard. thank you for your patience while we stabilize sesame.
r
ramanshrivastava
05/05/2025, 5:59 PMhello - is there a timeline for this fix? thanks
j
Joao A
05/05/2025, 10:51 PM@User hello - is there a timeline for this fix? thanks
k
Kyle Brunker
05/06/2025, 8:23 PMwe are looking into this for you
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