Assistant Welcoming AI Program Suggestions from Ca...
# support
h
We had a situation where a caller said they also work in AI and they've suggested another program. Should this be programmed into Vapi so the assistants so don't go along with this? Seems odd the the assistants would engage with this as it's basically welcoming competitors. CALL ID: ff869048-ec10-443b-9a1f-ce1dbe603a45
k
You should update the assistant’s prompt to avoid engaging with mentions of competitors by redirecting the conversation back to your services, ensuring brand consistency..