Hume Creds Have Never Worked.
# support
c
Ever since Hume was implemented adding the creds have not ever worked. I have put in this ticket before a few months ago and still no update.
v
I understand your frustration with the Hume Creds issue. I've escalated this to our support team for immediate attention, especially since you've been waiting for months without an update on your previous ticket. While I found that "HumeCredential" is a valid credential type in our system, I couldn't find specific details on the exact structure needed to properly configure it. This definitely requires a deeper technical investigation by our team. A support specialist will contact you directly to resolve this issue. Thanks for your patience, and I apologize for the extended delay you've experienced with this. 🙏
k
Hey, really sorry for your experience. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your organization ID.