30% of calls assistant sounds robotic, but in logs...
# support
m
Hello, every third call assistant call using mobile phone connected throught twilio sounds robotic. In call logs, everything is ok. Any solution? Assistant id: 4c1f0d68-ee47-42ed-b660-7b026ef49d22 Do you think it is on twilio side? Would telnyx be better? https://cdn.discordapp.com/attachments/1365197232847982662/1365197233364140095/image.png?ex=680c6e80&is=680b1d00&hm=cf801dc877fd9bc3c859526e0cbfd0ab5ea2bb0859ebf246266db4a252e95cb4&
v
Try adjusting your voice settings to improve quality: 1. **Increase Clarity + Similarity**: Change from 0.6 (Low) to at least 0.8 2. **Reduce Stability**: Change from 1 (More Variable) to 0.7 (More Stable) 3. **Disable Auto Mode**: This can affect quality with partial phrases These adjustments should help reduce the robotic sound while maintaining natural speech patterns. If issues persist, contact Vapi support with your assistant ID and specific call timestamps when the problem occurs. Sources: - [Discord discussion on voice parameters](https://discord.com/channels/1211482211119796234/1336706862518636635) - [Discord discussion on stability settings](https://discord.com/channels/1211482211119796234/1339794428688076871)
v
Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!