configuration problems in assistant
# support
s
Good morning, I'm having trouble configuring the messaging assistant specifically. No matter how many times I delete those values, they always reset themselves. https://cdn.discordapp.com/attachments/1365367559553024001/1365367560207597588/Captura_de_pantalla_2025-04-25_113603.png?ex=680d0d21&is=680bbba1&hm=76e3a69284c01ffee6be7bf7cebb93576be6b980ea09dc9db70768f45da4fc8a&
v
Try modifying your assistant configuration to include both
firstMessage
and
firstMessageMode
parameters, which might help prevent the values from resetting. Here's an example:
Copy code
javascript
const assistant = {
  // other configurations
  firstMessage: "Hello! I'm your AI assistant. How may I help you today?",
  firstMessageMode: "assistant-speaks-first",
  // Add your voicemail and end call messages here
  voicemailMessage: "Please call back when you're available.",
  endCallMessage: "Goodbye."
};
If this doesn't work, check your assistant ID configuration on the phone number. Sources: - [Discord conversation about configuration issues](https://discord.com/channels/1211482211119796234/1340603345701830736) - [Discord conversation about assistant ID configuration](https://discord.com/channels/1211482211119796234/1336652401733668864)
s
Please send a Loom video if that didn't work.