I am getting this message everytime I try to update my card details. It says it's forbidden. Can someone help me, I need to add credits asap. I tried with multiple cards and other methods. https://cdn.discordapp.com/attachments/1365567045982490705/1365567046330355812/image.png?ex=680dc6ea&is=680c756a&hm=631b56e544b9cb06ff19239a37a6805f2b50e6a9ff240b69012eecfd2011a090&

Since you've already tried multiple cards and methods, this appears to be an account-specific issue. The best course of action is to contact Vapi support directly at support@vapi.com with your organization ID and a description of the error. In your email, include: - Screenshot of the error - Your organization ID - Cards/methods you've already tried - Mention that you need urgent assistance to add credits According to documentation, the support team typically responds within 24 hours. Sources: - [Discord message about contacting support](https://discord.com/channels/1211482211119796234/1336565895266435135) - [Discord message about payment troubleshooting](https://discord.com/channels/1211482211119796234/1335754200868716564)

Message marked as helpful by @Krevo! 🎉

Email sahil@vapi.ai