Can We check the caller timezone
# support
n
I want to book an appointment but how will i manage the timezone if caller is from diff timezone and booking system is booking on the diff timezone how can i manage this
v
# Managing Timezone Differences in Vapi Booking To handle timezone differences between callers and your booking system, implement this approach: 1. Capture the caller's timezone by prompting them or using a third-party service that determines timezone from phone numbers 2. Convert times using UTC as the standard format:
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// Example of including timezone in system prompt
{{ "now" | date: "%b %d, %Y, %I:%M %p", "America/New_York" }}
3. Always confirm appointments in the caller's local timezone before finalizing According to [Discord discussions](https://discord.com/channels/1211482211119796234/1275993578950103141), store appointment times in UTC but display them in the user's local timezone. Sources: - [Discord Channel](https://discord.com/channels/1211482211119796234/1275993578950103141) - [Discord Channel](https://discord.com/channels/1211482211119796234/1341859467884498976) - [Discord Channel](https://discord.com/channels/1211482211119796234/1325196797102260304)
n
I did not understand , How will it help me
k
Detect the caller’s timezone by phone number or asking, convert available slots to their local time, store bookings in UTC, and always display times clearly with timezone labels.