Has anybody posted a walkthrough where they use a ...
# supportr
Raphael
04/27/2025, 4:48 PMI don't know what I'm doing wrong but I seem to be completely unable to get Vapi to interact with anything outside of it.
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Samet Şimşek
04/27/2025, 8:22 PMEx: how i my calendar events today ? When iam free or busy. In prompt you need you need to say "if user want to know calendar event use this tool : checkCalendar. " And you need to create an function name is chejckCalendar and after dont forget to select i from tools menü on asistant
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Sahil
04/28/2025, 1:31 AMHey @Raphael and @Samet, really sorry for your experience. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you.
Also, I'll request you to share your organization ID.
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Raphael
04/28/2025, 6:27 PMSure: cc7b0900-17c4-4d98-97e5-c716d22aa9bf
Raphael
04/29/2025, 2:32 PMOk, I've found that I need to specifically tell the assistant to use "toolName" in order for it to happen but it's not 100% reliable... It would be helpful to see some suggested prompts for tool usage specifically.
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Sahil
04/30/2025, 9:02 AMHey @Raphael, the problem your facing is related to prompting and prompts produce probabilistic based outputs. If your having hard time I will suggest you to switch to workflows instead.
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Raphael
04/30/2025, 5:26 PMWorkflows do not offer the ability to use tools
Raphael
04/30/2025, 5:26 PMOr at least not explictly