Inaudible mumbling
# support
e
My agent is mumbling inaudible stuff at the beginning of a call. I've tried switching different openAI models. Call ID: 23b4406e-4939-425e-b79c-caf4259ca858
k
Adjust the wait time before speaking, check voicemail detection settings, and optimize the call workflow to ensure proper timing and speech clarity.
e
what are optimal voicemail detections settings if i want the agent to hang up when detecting voice mail?
k
To have hang up on voicemail detection, enable Twilio’s voicemail detection with a 5-second timeout, set appropriate thresholds for speech and silence, and use Vapi’s built-in voicemail detection tool for added accuracy.
e
it still is a huge issue. Call Id: b84abc22-d840-4e61-931d-df1397f9bbc1
k
Looking into it
e
are there any updates?
p
No update yet
k
Switch the voice model from Flash to Turbo. The Flash model has past audio issues due to its newness, while Turbo is relatively mature, so it won't have the same issues.
e
made it better, thank you!
p
No problem!