Hi support, I am getting audio not available on my assistant's even though the call recording is enabled. This is my call id (b55367d5-b682-4a2c-8f05-5a454e44c20f). Can anyone help?

Looking into it

@Kings_big💫 Thank you

Working on it

Hello, my issue hasn't been resolved yet. Audio of calls are not showing up on logs. Any solutions?

🔵 14:09:21:993 Couldn't Upload Recording (attempt #1). Error: Credential 2fcd9123-1921-48ed-ae8d-6675fe353f79 is missing bucket details., Credential 2fcd9123-1921-48ed-ae8d-6675fe353f79 is missing bucket details. 🟡 14:09:21:999 Couldn't Upload Recording after 3 attempts. Error: Credential 2fcd9123-1921-48ed-ae8d-6675fe353f79 is missing bucket details., Credential 2fcd9123-1921-48ed-ae8d-6675fe353f79 is missing bucket details. The credentials you used for uploading the data to the bucket are incorrect, and because of this, recordings could not be uploaded

@Kings_big💫 thank you, this is a big help

Marking this ticket as Solved ✅