'Delete Call Data' API endpoint NOT WORKING
# support
c
Hey Team, We have tested the 'delete Call Data' API endpoint and it deletes some of the call data from the visible interface, however it still seems to be accessible via the url recording + the call 'logs' in the dashboard. This is really important for this info to be completely deleted from any Vapi system for compliance purposes. Please advise
k
Use both the DELETE /call/:id and DELETE /logs endpoints, enable hipaaEnabled: true for future calls, and cached data are also removed.
c
Hippa compliance deletes the call recording before it can be sent via end call report which does not work for our use case, we need to use the call recording then delete it from Vapi's system
k
To access call recordings before deletion, keep hipaaEnabled set to false, retrieve the recording via the end-of-call webhook, store it securely, then manually delete the call and logs using the DELETE /call/:id and DELETE /logs endpoints.