Chat Test Call Transcript: AI: <empty> User: <empt...
# support
r
How can we shorten test cycles by avoiding the following behavior in test chats? AI: Thanks you for your call and don't hesitate to call back if anything comes up! User: Ok, take care! AI: User: AI: User: AI: User: AI: User: AI:
v
Please provide more details(rephrase with example) of your issue and steps taken to reproduce it. This will help me understand your challenges and tailor suggestions. I can propose new solutions or enhance existing approaches. 
r
I'm just using a chat test
When I do that, often the conversation between the assistant and the tester isn't concluded properly, which results in extra time and additional API calls for the models
If you look at the transcript, you see what I initially described
v
Hey, really sorry for your experience. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your assistant ID.