Voice changes from Female to Male randomly
# support
u
Example 1: Call ID: 35e627fa-878d-4ed6-8dc3-40ef5a710377 Initiated via Web SDK, although it has happened to me via phone as well. Example 2: Another call with voice changing from female to male: ID: 3f860456-904a-4ca4-a614-9787387c809d Time: 7:42PM PST Apr 29 Time in call when voice changed: 01:20 The voice randomly changes from female to male when I'm talking to the assistant. I'm using VAPI TTS provider, However, I've noticed this happening even when I use 11 labs or some other provider.
v
Hey, really sorry for your bad experience. The first call doesn't have any call recording most likely because of Cloudflare being down. The second call ID which you are using VAPI voice, I have checked it and shared with the team. Now, coming to the next set of calls which you are saying even with 11labs, could you share those call IDs as well?