Call ID:
0f72c9f9-55ad-4942-b11b-38504ca3207e
Timestamp:
4/28/2025 06:36:04:593
I am experiencing an issue when I try to converse with an assistant I created on Vapi.
I am specifically using Lily from Vapi and the voice changes from a female to male voice mid-conversation and sometimes even mid-sentence. The male voice has a reduced voice amplitude.
Please advise.
v
Vapi Support Bot
04/29/2025, 10:14 PM
Based on similar reported issues, your voice change problem might be related to voice model configuration. Try adjusting the style property in your voice settings to 0.0, as high values (like 0.8) can cause voice instability and unpredictability.
If the issue persists, contact Vapi support with your Call ID and Timestamp so they can investigate the specific logs for your call.
Sources:
- [Discord discussion about voice distortion](https://discord.com/channels/1211482211119796234/1336377512233664523)
- [Discord discussion about troubleshooting with Call ID](https://discord.com/channels/1211482211119796234/1334821713921445940)
k
Kings_big💫
04/29/2025, 10:35 PM
Looking into it
Kings_big💫
04/30/2025, 11:31 AM
You can use 11labs account instead?
s
salman
04/30/2025, 4:00 PM
so this problem is unsolvable for Lily? I liked that voice. Unfortunate
v
Vapi
04/30/2025, 8:31 PM
Hey, really sorry for your bad experience. I have informed the concerned person about this, and the ETA for fix is this week.