credit question
# support
m
Once the account reach the 1000 free minutes per month, vapi start to consume your credits or how its works?
v
Based on the information I found, Vapi uses a credit-based billing system where 1 credit equals $1. When users exceed their monthly usage limits, they'll see "Billing Limits Exceeded" errors in the dashboard and API. According to [Vapi's documentation](https://docs.vapi.ai/billing/billing-limits), once you've used all starter credits or exceeded monthly limits, you'll need to purchase additional credits to continue using the service. To better assist you, could you clarify if you're referring to a specific plan that offers 1000 free minutes per month? I don't see this exact threshold mentioned in the documentation. Sources: - [Vapi Billing Limits](https://docs.vapi.ai/billing/billing-limits) - [Vapi Billing FAQ](https://docs.vapi.ai/billing/billing-faq)
Based on the information I found, Vapi uses a credit-based billing system where 1 credit equals $1. When users exceed their monthly usage limits, they'll see "Billing Limits Exceeded" errors in the dashboard and API. According to [Vapi's documentation](https://docs.vapi.ai/billing/billing-limits), once you've used all starter credits or exceeded monthly limits, you'll need to purchase additional credits to continue using the service. To better assist you, could you clarify if you're referring to a specific plan that offers 1000 free minutes per month? I don't see this exact threshold mentioned in the documentation. Sources: - [Vapi Billing Limits](https://docs.vapi.ai/billing/billing-limits) - [Vapi Billing FAQ](https://docs.vapi.ai/billing/billing-faq)
m
I need this urgent because I’m using it and it’s close to the limit , how I know if I’m in the pay as you go plan? I’ve already buy some credits and add a card
k
Yes, after using the 1,000 free minutes per month, your account starts consuming total pricing is 5 cents per minute which is Vapi charge + Underlying provider cost.