Using the realtime beta from openai. 99/100 times it plays the first message correctly and asks to speak to whomever it's meant to. But about 1/50-1/00 times (so not many) it just says 'hello I'm here to help with whatever' type message for no apparent reason. I'm not sure if I'm doing something really stupid or... fwiw I have: "firstMessage": first_message, "firstMessageMode": "assistant-speaks-first", Set in the agent creation code. This is the call ID that went wrong: 7609e697-8c7c-4c3a-a5b0-2866ba275ef7 Any help with whatever silly thing I'm doing would be greatly appreciated!

This is likely a caching issue with 11Labs. Try temporarily changing your

firstMessage

to something completely different to clear the cache:

javascript
const assistant = {
  firstMessage: "This is a temporary message to clear cache " + Date.now(),
  firstMessageMode: "assistant-speaks-first",
  // other configurations
};

After a few calls, switch back to your original message. Sources: - [Discord discussion about caching issues](https://discord.com/channels/1211482211119796234/1341552320403607562) - [Discord discussion about firstMessage not updating](https://discord.com/channels/1211482211119796234/1342338583721414677)

Check for webhook timing issues, and verify your voice provider settings..