Queue if go over concurrency limit
# support
m
We do mass polling, so we need to be able start many calls. We have concurrency limit of 800 and if we go over that, your API fails with this error. Can you make it schedule those calls on your side so we can create 500000 and they get scheduled on your ? Kinda mission critical to have asap, thank you! https://cdn.discordapp.com/attachments/1366956102301913138/1366956102503366807/image.png?ex=6812d493&is=68118313&hm=635646a85edfa3fd0711b78b5c81bba9fcc8b1e7f0dcde96539eddba53cc0a92&
v
Based on the information available, Vapi doesn't currently offer automatic call queuing when exceeding concurrency limits on Pay-As-You-Go plans. When you exceed your 800 concurrent call limit, the API returns an error rather than queuing calls. Could you share more details about your polling implementation? Specifically, are you currently implementing any delay between call initiations or using any error handling with retries when you hit the concurrency limit? This would help determine the best approach to recommend for your high-volume calling needs. Sources: - [Discord conversation about concurrency limits](https://discord.com/channels/1211482211119796234/1334251049602777231) - [Vapi billing limits documentation](https://docs.vapi.ai/billing/billing-limits) - [Discord conversation about implementing delays](https://discord.com/channels/1211482211119796234/1326262542858850445)
s
can we speak to a human
@Sahil we're having a nightmare day today. Any help would be amazing.
k
Vapi currently doesn’t offer built-in call scheduling for large volumes, but you can batch your calls into smaller groups, introduce delays between batches, and use webhook notifications to manage call concurrency within the 800 limit.
s
@supportr send me your org_id at sahil@vapi.ai
m
Org id is 33c71720-9ef3-4baa-be57-9f66577ef5e1
Already sent to email yestorday
v
Hey makkusu, do you want to continue this thread over here or in your existing thread with me?
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