Our VAPI account is no longer recording calls. Started happening today. Please fix ASAP! Please note Audio Recordings is turned ON and HIPAA is NOT enabled. https://cdn.discordapp.com/attachments/1367030475536728094/1367030476497354752/Screenshot_2025-04-30_at_4.50.27_pm.png?ex=681319d7&is=6811c857&hm=33d3fd8ab54b38cfbeca05ea0781836ac1f5dcf039a40db4fc8c9216026ef5fe&

### Check Your Recording Configuration The most common cause of missing recordings is incorrect configuration. Please verify that call recording is enabled by checking your assistant's configuration:

javascript
// Ensure these settings are correctly configured
{
  "recordingEnabled": true,
  "artifactPlan": {
    "recordingEnabled": true
  }
}

If this doesn't resolve the issue, please check if

hipaaEnabled

is set to

true

, as this prevents storing recordings. Sources: - [VAPI call recording configuration options](https://discord.com/channels/1211482211119796234/1332377462805368923) - [VAPI call recording "No Recording Available" message troubleshooting](https://discord.com/channels/1211482211119796234/1336979719790395437)

Check your call logs, confirm record: true is set, and run a test call..

@Kings_big💫 Seems to be resolved now.

Nice

Message marked as helpful by @exorcist1161! 🎉