What is the difference between files and knowledge base? https://cdn.discordapp.com/attachments/1367308097730646126/1367308097965658152/image.png?ex=68141c65&is=6812cae5&hm=da18b71ab2c33c3ebb34b62c1cb1322ad80a5ebc125708fb9f998af06820379d&

Files vs. Knowledge Base in Vapi In Vapi, files are the individual documents you upload (like your "ABC Heating and Air Conditioning KB.docx"), while a Knowledge Base is a collection of these files organized to enhance your AI assistant's responses. Think of files as raw information and the Knowledge Base as the structured system that makes this information accessible to your assistant. To use your document: 1. Upload your file in the Files section 2. Create a Knowledge Base using that file 3. Select the Knowledge Base in your assistant settings Sources: - [Vapi Knowledge Base Documentation](https://docs.vapi.ai/knowledge-base) - [Vapi Changelog](https://docs.vapi.ai/changelog/2024/11/27)

so can files still act as a konwledge base? @Vapi Support Bot

No, individual files cannot act as a knowledge base in Vapi Files are just the raw documents you upload, while a Knowledge Base is a specific collection of these files that requires proper setup. According to the documentation, you must: 1. Upload your file(s) 2. Create a knowledge base using those files 3. Attach the knowledge base to your assistant This distinction is important - files alone won't provide the enhanced response capabilities that a properly configured Knowledge Base offers. Source: - [Vapi Knowledge Base Documentation](https://docs.vapi.ai/knowledge-base)

so what do files even do? @Vapi Support Bot

Files in Vapi: Raw Material for Knowledge Bases Files are the individual documents you upload (like your "ABC Heating and Air Conditioning KB.docx") that serve as the raw information for creating knowledge bases. They cannot function independently - you must: 1. Upload your file(s) 2. Create a knowledge base using those files 3. Attach the knowledge base to your assistant According to the [Vapi Knowledge Base Documentation](https://docs.vapi.ai/knowledge-base), files alone won't provide enhanced response capabilities without being organized into a knowledge base. Source: - [Vapi Knowledge Base Documentation](https://docs.vapi.ai/knowledge-base)

How do I create a knowledge base in the UI? When I click "add a new knowledge base" the docs get pulled up in a new tab. https://cdn.discordapp.com/attachments/1367308097730646126/1367315828466516010/image.png?ex=68142399&is=6812d219&hm=427aff703b0f8ed0b39bd532793b1ad84087d53e84186746f54503c445657180& https://cdn.discordapp.com/attachments/1367308097730646126/1367315829003259965/image.png?ex=68142399&is=6812d219&hm=93ad4a8fe94c5f1a9e59d643dac198f80e79328895d0fad1d8cbf2da4c7543b9&

UI Knowledge Base Creation Temporarily Unavailable The UI functionality for creating knowledge bases is currently unavailable due to Vapi upgrading its dashboard. As a temporary alternative, you can use the API method or watch this 10-minute tutorial:

https://www.loom.com/share/9986c175aef146f9b85631414d5e1d67

The dashboard update is expected to restore this feature in the near future. Sources: - [Discord Channel Discussion](https://discord.com/channels/1211482211119796234/1337170833025663006) - [Discord Channel Discussion](https://discord.com/channels/1211482211119796234/1343466819058663498)

Files are raw uploaded documents, while a knowledge base is a structured set of selected files that the assistant can reference to generate informed responses.

Got it handled, thanks