I wrote a code using vapi APIs for inbound call. I have 2 numbers - one is a Vapi number and other is imported from Twilio. As mentioned by Shubham on the call this morning, I did not assign an agent to my phone numbers. When I call the Vapi number, I see the call logs getting populated but I get a message that an agent must be assigned to the number, (spoken by Vapi) when I call the Twilio number, I do not get the "agent must be assigned..." message, but my call logs are not captured. It reads the prompts I created when I first created (I made changes to first sentence but it is not recognizing it) wondering if there is special setup needs to be made for Twilio number. I have this in my webhook code: if event_type == 'call.received' response = { assistantId: "c2eb2fbf-23fa-4a9c-a6cc-0fcae52b3faa" } } I even tried creating a new agent and used that agent's ID - still no change

you haven't assign the server url to the phone number.

Shubham, I assigned the server URL to the phone number Updating phone number 2d4a1f57-67c6-48ce-9168-b75bf0647b56... ✅ Successfully updated server URL to: https://e70a-2601-644-8f01-27c0-b949-14cf-80d0-dfd7.ngrok-free.app/webhook New details: {'id': '2d4a1f57-67c6-48ce-9168-b75bf0647b56', 'orgId': 'b0230dbc-2784-4391-9d63-0b06159c66ef', 'number': '+16504145193', 'createdAt': '2025-05-02T03:58:40.666Z', 'updatedAt': '2025-05-02T14:49:47.221Z', 'twilioAccountSid': 'ACe34a6dff39406b986fe0a11efd8a5144', 'name': 'Paul Twilio', 'serverUrl': 'https://e70a-2601-644-8f01-27c0-b949-14cf-80d0-dfd7.ngrok-free.app/webhook', 'provider': 'twilio', 'status': 'active', 'smsEnabled': True} Current number: +16504145193 Current server URL: https://e70a-2601-644-8f01-27c0-b949-14cf-80d0-dfd7.ngrok-free.app/webhook

@Sai set the serverUrl to null its depricated, instead use server.url. "server": { "url": }

thank you - will try now.

@Sai Did you get a chance to look into your Twilio logs? Why calls are not connecting?