Talk To Assistant Error
# support
u
Hello, support team. I am one of the vapi fan and voice agent developer. I am working on big AI voice agent project. But from yesterday, when I use "Talk To Assistant" func, the error oured like this 'Unable setup call. Please try again to rejoin.'. How to fix it? It is urgent.
v
Hello eradriver, I understand you're experiencing the "Unable setup call. Please try again to rejoin" error with the Talk To Assistant function, and this is urgent for your project. This error can be caused by several issues including Twilio configuration problems, assistant ID misconfigurations, insufficient account credits, or network connectivity issues. To help troubleshoot more effectively, could you please share which specific configuration you're using (Twilio phone number, direct API calls, or SDK implementation) and if you've made any recent changes to your setup before the error started occurring?
u
Just I reconfig my assistant in my dashborad not using twilio number, not using direct API calls.
Hi
I am very urgent
assistant id: 998b01f6-1743-45c9-aeff-d4b2abadea50
v
Message marked as helpful by @! AetherMind! 🎉
c
Hey, really sorry for your experience and for your customers' bad experience as well. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your assistant ID.