HELP - i am using ring central and want to use my ...
# support
m
I want to use Ring central with my vapi account to reduce costing as I want to make large amounts of calls using the voice ai agent I've created but it doesn't seem to be working so please help me.
v
I understand you're trying to integrate Ring Central with your Vapi account to make large volumes of calls using your voice AI agent, but you're experiencing issues. To help troubleshoot this effectively, could you please describe what specific error or behavior you're encountering? For example: - Are you getting any error messages? - At what point in the process is it failing? - Have you already configured SIP settings in either Ring Central or Vapi? This will help me provide more targeted assistance for your integration.
m
Its not even allowing me to Test my agent.
i have configured the sip settings but not sure if it is correctly done
n
@Mitchell please DM me - I may be able to assist. Connecting VAPI to RingCentral and other VoIP services can either be really easy, or in some case - impossible. Cloudonix makes the impossible cases easier, so if you're inclined to try a 3rd party connector tool - I'll be happy to assist and examine it. Will be happy to see how RingCentral will work with this anyway,.
s
thanks @Nir Simionovich (CEO@Cloudonix) for helping @Mitchell
@Mitchell by connecting with him your issue will be resolved.
let me know if you require further help.
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