anyone know why this error is coming. Im trying to use the sms tool but its saying i dont have the twillio configured number yet ive imported the number from twillio. i even deleted the number on vapi and imported it again https://cdn.discordapp.com/attachments/1369512329464774715/1369512329884074014/image.png?ex=681c213f&is=681acfbf&hm=e528d11d007fa6296796a162c015c38a6a7ae871dbc0c7ad0d1ef668f13b7ea7& https://cdn.discordapp.com/attachments/1369512329464774715/1369512330978660352/image.png?ex=681c2140&is=681acfc0&hm=da478147ffda7fba6e2e7fcd477c22fd86a16c955ecd48b2507c9a74d821f8fa& https://cdn.discordapp.com/attachments/1369512329464774715/1369512331415130172/image.png?ex=681c2140&is=681acfc0&hm=348293b589b31a4606c896bd7b377410c10ad3c7ebaa15e405e4879a643c904f&

Verify Twilio Credentials in Vapi The error suggests your Twilio credentials might not be properly configured in Vapi. Try these steps: 1. Ensure your Twilio number is configured for SMS messaging in Twilio dashboard 2. Verify you've provided the correct

twilioAccountSid

,

twilioAuthToken

, and

credentialId

in Vapi 3. Check that your phone number is in E.164 format (e.g., +61483986099) If the issue persists, verify the webhook URL in Twilio is correctly pointing to Vapi's endpoint. Sources: - [Discord Channel](https://discord.com/channels/1211482211119796234/1333245023319494707) - [Discord Channel](https://discord.com/channels/1211482211119796234/1340004417448968292)

Message marked as helpful by @Zimraan Anjum! 🎉

hi @Support.Voice-Agent @User I am facing the same issue. I had imported 2 Canadian number from Twilio and they are working perfect for calls. But while creating the send_text_tool, I get the same error. I tried to test and setup messaging service in Twilio as well. The 'Try it out' feature is able to send the SMS to any Canadian number successfully. But In Vapi, still no luck on identifying any number in Send_text_tool. Later, I purchased new US number in Twilio imported it in Vapi - tested the send SMS function from Twilio and it is able to send SMS to my personal Canadian number. But in Vapi 'Send_text_tool' still not able to identify that number. Need the resolution for this ASAP.

Hello @Vapi Support Bot @Support.Voice-Agent @Vapi, I am also facing same issue here, I have imported my 3 US numbers on twilio, Done all p2p, toll free verification. Error " No twilio number configured"

To fix the "No configured Twilio numbers found" error, verify your Vapi credentials are properly set up:

javascript
// Check these are correctly configured in your Vapi setup
const twilioConfig = {
  twilioAccountSid: "YOUR_TWILIO_ACCOUNT_SID",
  twilioAuthToken: "YOUR_TWILIO_AUTH_TOKEN",
  credentialId: "YOUR_PHONE_NUMBER_CREDENTIAL_ID"
};

Ensure your Twilio number is configured for SMS in the Twilio dashboard and that the webhook URL is correctly pointing to the Vapi endpoint. Sources: - [Discord conversation about Vapi SMS tool configuration](https://discord.com/channels/1211482211119796234/1333245023319494707) - [Discord conversation about Twilio webhook configuration](https://discord.com/channels/1211482211119796234/1332470088078590023)

we will investigate this issue

@kyle Brunker @Vapi Support Bot any further updates for the issue.

Based on the information available, the most effective solution for the "No configured Twilio numbers found" error is to verify your Twilio webhook configuration: 1. Go to your Twilio dashboard → Manage Numbers → Find your number 2. Check if the webhook is pointing to Vapi's server 3. Ensure it's set to "Webhook" (not "SIP") Several users resolved this issue by switching from SIP to Webhook in their Twilio settings. Source: - [Discord conversation about webhook settings](https://discord.com/channels/1211482211119796234/1343208312249913397)

@User @Vapi Support Bot @Vapi I checked and confirmed the Twilio Webhook config are good and it is pointing to Vapi's server. Is there any thing else need to check or confirm from Vapi's config? Can we use Twilio's Message SID(starts with MG###) in VAPI's config?

Thanks for confirming your webhook configuration. At this time, I don't have information available regarding further Vapi configuration steps or how the Twilio Message SID is used within Vapi. If you have any other questions or need clarification on a different aspect, feel free to ask!

Hey, really sorry for your experience and for your customers' bad experience as well. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you. Also, I'll request you to share your phone number ID.