VAPI squad not working, not transferring the call
# support
s
I have been using VAPI squad calls for a few months and never faced this issue, but for the past few days, the squad is just not working My enquiry agent is not forwarding the call to the appointment agent and is trying to book the appointment itself, which is not what it should be doing. attaching the squad call json https://cdn.discordapp.com/attachments/1369528985188438117/1369528985545080832/vapi-squad.txt?ex=681c30c2&is=681adf42&hm=bb81b15bbf92c7bee89cf7c0679537a6b20a685868159823d617b20116224dd8&
k
Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!