dashboard not showing the costs
# support
m
hi. pls look at the image. i can see the latency but i dont see the costs.... will be grateful for help https://gyazo.com/50bb5de7f0b3c7a863a5c7847decec4c
v
Thanks for sharing the details and the image link. I understand it can be frustrating when the dashboard isn't showing all the information you expect, like the costs. While I don't have specific information on why the costs might not be appearing, I appreciate you bringing this up and providing clear details about what you're seeing. If you have any other details or changes you've noticed, feel free to share them!
Thanks for sharing the details and the image link. I understand it can be frustrating when the dashboard isn't showing all the information you expect, like the costs. While I don't have specific information on why the costs might not be appearing, I appreciate you bringing this up and providing clear details about what you're seeing. If you have any other details or changes you've noticed, feel free to share them!
p
I believe you need paid account to see price, meaning add credits and use them, but you stop getting free minutes if you change account type. I believe you need to message/email someone from vapi to do that
v
Hey, You will get 1,000 free minutes when you create a new account. After that, there is a fixed charge of 5 cents per minute plus the provider's cost, totaling about 14–15 cents per minute. So roughly 10$ for 150 minutes.
p
Is it really that high? It was ~10 cents before (euro cents)
m
so i notice that there is a startup package coming.... when will it start?
v
Not sure when it will start but keep an eye out for it