I tried to reach the support via email, but did not get any response. When trying to log in, I'm getting an "Invalid login credentials" message. But when I try to reset my password, I don't receive a reset email. My voice AI agent is still working. Can you please check my account, it is under info@westmanwebdesign.com ?

I'm sorry to hear that you're having trouble accessing your Vapi account and that the password reset emails aren't coming through, even though your voice AI agent is still working. I understand how frustrating this situation must be. While I can't check your account directly, your detailed description of the issue is helpful and shows you've already tried several steps. If there's anything else you'd like to share about what you've tried so far, feel free to let me know.

can you please check what is wrong with my account? Can you send me the password reset link?

Send me your vapi registered email address

info@westmanwebdesign.com

On it

Hey, I don't see your account existing with us. Can you check your email again? https://cdn.discordapp.com/attachments/1370170522670731364/1370425149752606800/image.png?ex=681f7360&is=681e21e0&hm=18ac54f0da6a2d95838ced413863097def6b60717adc842bd955e32f4f3c0c3a&

this is very interesting... Can you please check if this ai agent exist: const assistant = "d93e87ff-4572-41df-8ab4-3a82882868a0"; It is on my website and it still works Another agent that I created is connected to my Twilio phone number 1-888-981-4999 it still also works, but I can't find it's ID. Both ai agents were ceated by me under my account - info@westmanwebdesign.com

@Vlad Varakin I have privately communicated the information relevant to your argument to you. Due to the nature of the information, I am unable to share it publicly. I recommend reviewing the private message and then informing me of your findings.

Thank you for your help! The issue is solved