Phone settings
# support
f
In phone settings, I want to deselect the assistant and have no assistant selected. But after I deselect it, it automatically gets selected again.
v
I understand how frustrating it can be when your phone settings don't behave as expected, especially when trying to deselect the assistant. Unfortunately, I don't have information on why the assistant automatically gets selected again after you try to deselect it. If you have any other details or questions, feel free to share!
I understand how frustrating it can be when your phone settings don't behave as expected, especially when trying to deselect the assistant. Unfortunately, I don't have information on why the assistant automatically gets selected again after you try to deselect it. If you have any other details or questions, feel free to share!
@User can you help ?
k
Remove its assignment from the phone number’s inbound settings to stop it from auto-attaching.
f
When I navigate to another page and return to settings, the assistant field is populated by an assistant.
@User Inside https://docs.vapi.ai/api-reference/phone-numbers/update?explorer=true I'm able to set up assistantId through API to be none ? 🤔 How can I do that?
k
The assistant field auto-populates because a default assistant is assigned to the phone number; removing it from the number’s inbound settings will stop this behavior.
By sending a PATCH request to the phone number endpoint with "assistantId": null, allowing dynamic assignment via your Server URL..
f
I've tried multiple times to do this on the phone number settings page. When I deselect the assistant and navigate away, then return, it's selected again. Are you referring to different settings?
k
Setting "assistantId": null in the PATCH request is correct for dynamic assignment via your server URL; just ensure your server is configured to handle the request and respond with the appropriate assistant configuration, and that you include the necessary parameters like url, and timeoutSeconds.