Pricing
# supporta
Ali
05/12/2025, 9:04 AMHello,
My asistant is marked as 0.12$ per minute. But in the call log I have calls with only 30secondes that are priced as 0.15$
For exemple : bd4a0274-6395-40de-a9e1-281322dfa7e8
@Sahil @Vapi @Vapi Support Bot
v
Vapi Support Bot
05/12/2025, 9:04 AMThank you for sharing your concern about the pricing discrepancy you noticed. I understand it can be confusing to see a 30-second call priced at $0.15 when your assistant is marked at $0.12 per minute. Unfortunately, I don't have access to specific details about the pricing structure or billing increments that would explain this difference. If you have any other questions or need further clarification, feel free to ask!
Vapi Support Bot
05/12/2025, 9:04 AMThank you for sharing your concern about the pricing discrepancy you noticed. I understand it can be confusing to see a 30-second call priced at $0.15 when your assistant is marked at $0.12 per minute. Unfortunately, I don't have access to specific details about the pricing structure or billing increments that would explain this difference. If you have any other questions or need further clarification, feel free to ask!
a
Aniah
05/13/2025, 1:10 PMHey! To help track down this issue, could you share:
- The call ID
This would really help us figure out what went wrong!
a
Ali
05/13/2025, 1:48 PMbd4a0274-6395-40de-a9e1-281322dfa7e8
a
Aniah
05/14/2025, 11:05 PMI have confirmed the total of $0.15 cost for your 30-second call. Would you mind DMing me a screenshot of your assistant cost?