I have configured the following in VAPI assistant Idle Message: Are you still there? Max Idle Messages: 3 Idle Timeout: 9 AI ended the following call, and the reason for the call ending is 'Silence Timed Out.' The AI did not say the idle message not even once. Could you please let me know if there are any other settings I should choose to fix this issue? Call ID: 853dabc6-a8e6-4d98-8682-d3d6ed7e4a25 Please do not share call details in this thread.

Thank you for sharing the details of your configuration and the issue you experienced. Based on the information available, I don't have any additional settings or troubleshooting steps to suggest for resolving the idle message issue. If more information becomes available, I'd be happy to help further.

Hey, Could you please schedule a brief call at your convenience so we can discuss this matter in detail? Kindly use the following link to book a suitable time: .