I have some calls that are not recording the voice. Can you please check it? b48540cc-d887-4933-97b4-b14868301eca 82ec8431-2e5e-4b8b-a957-fb782479ad5d

Thank you for sharing the call IDs. While I can't access specific call logs, here are some common reasons why Vapi calls might not record: 1.

recordingEnabled

is not set to

true

. 2. HIPAA mode is enabled (

hipaaEnabled: true

), which prevents recordings. 3. S3 bucket permissions or network issues. 4. Voice activity detection (VAD) or audio channel mixing problems. You can check call details in the Vapi Dashboard under Logs > Calls using the call IDs, or via the API. Could you confirm if

recordingEnabled

was set to

true

for these calls? Sources: - [Troubleshooting Vapi calls without recording](https://discord.com/channels/1211482211119796234/1332377462805368923) - [Common Vapi call recording issues](https://discord.com/channels/1211482211119796234/1336998792720945204) - [How to check Vapi call details for specific call IDs](https://discord.com/channels/1211482211119796234/1339467226381684789)

Hey, Could you please schedule a brief call at your convenience so we can discuss this matter in detail? Kindly use the following link to book a suitable time: .