Randomly outbound calls will just not trigger and no status-update or end-of-call-report is sent. No idea why this happens, the call log exists but has no data. Here's the callId:

7bdea765-e039-4a77-8398-2736d0216d65

Thanks for sharing the callId and details. Based on the information found, this issue—where outbound calls randomly do not trigger, no webhooks are sent, and the call log is empty—is a known intermittent problem with Vapi, sometimes linked to SIP misconfigurations, network issues, or platform instability. However, there is no definitive root cause or fix documented, and no backend details are available for your specific callId. To help narrow down the issue, could you confirm if you have recently changed any SIP trunk or webhook configurations before these failures started occurring? Sources: - [Vapi outbound call not triggering (Discord)](https://discord.com/channels/1211482211119796234/1341449578100031488) - [Vapi webhooks not sent (Discord)](https://discord.com/channels/1211482211119796234/1326809606671958080) - [Vapi call log empty data (Discord)](https://discord.com/channels/1211482211119796234/1334154920214921238) - [Using Vapi callId for troubleshooting (Discord)](https://discord.com/channels/1211482211119796234/1334359490258276362)

Looks like this call is stuck in "queued" status for several hours

Hey, Could you please schedule a brief call at your convenience so we can discuss this matter in detail? Kindly use the following link to book a suitable time: .