We have made a custom application and integrated the VAPI API using the public API key from the free version But when we try to connect to VAPI, it takes a lot of time to connect initially. Also, if it gets automatically disconnected after some time of inactivity, it takes forever to connect when we click the connect button Attaching a screen recorded proof for the same https://cdn.discordapp.com/attachments/1372591900837679114/1372591902167269487/longer.mp4?ex=68275553&is=682603d3&hm=473a1bdf0918e049e040373526a3af1daec586cd36c7e17d3077a5cab44536fc&

Hey, Could you please schedule a brief call at your convenience so we can discuss this matter in detail? Kindly use the following link to book a suitable time: .

Hi, is it possible to schedule the call earlier since it is urgent to figure out the issue and find the solution for the custom app to work properly

Hey! To help track down this issue, could you share: - The call ID

Yaa so the call ID for the video as i shared above 876e6364-44c0-4805-be27-02c7a0ff0ed1

Hey Sameer, use gpt-4o and set temp to 0.3 and it will fix your issue.

Hey Sahil, tried changing the model and setting temperature to 0.3, but still facing the same issue Using the vapi js cdn, when i manually disconnect by pressing the floating support button and then click again to connect, the connection is easier and does not take much time but if i leave it inactive and let it disconnect on it's own, it does not connect at all, the floating button just buffers forever

Can you send me the latest call_id?

42d295d9-2e09-4a4f-82d3-80f4a3bd2f33 this is the latest call id, but you'll not find the issue in this one because some other things are being tested here

Yes, please send a call id with the change and we will take a look at it.