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# support
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Request URL:
https://api.vapi.ai/v2/call/metadata?limit=100&page=1&sortOrder=DESC
Request Method:
GET
Status Code:
500 Internal Server Error
Remote Address:
104.18.24.64:443
Referrer Policy:
strict-origin-when-cross-origin
Response:
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{
  "statusCode": 500,
  "message": "Internal server error. Contact support@vapi.ai for help."
}
Org ID: e4f4156e-e34d-4d6d-92dc-65ad983fde37
k
Hey, Could you please schedule a brief call at your convenience so we can discuss this matter in detail? Kindly use the following link to book a suitable time: .
v
The 500 Internal Server Error indicates a server-side problem with the Vapi API, not an issue with your request. As recommended in the documentation, please contact support@vapi.ai with your request details and Org ID for further assistance. Retrying the request or checking the API status page may also help, but if the error persists, support is your best option. Source: - [Vapi API error codes and troubleshooting](https://discord.com/channels/1211482211119796234/1328923059905630238)