Tools calling not working , call id : e9782afb-e423-4882-b7a0-285f814a725c 08dba867-c1ce-4757-91ad-90f9183c0a7e 51779563-b2af-41a9-a12b-fca0818f6e6e @Vapi @Shubham Bajaj@Vapi Incident https://cdn.discordapp.com/attachments/1372850333197533266/1372850333705048135/image.png?ex=68284601&is=6826f481&hm=1d7af91a27f0f1a94e00491f7f3f78cb5f1a2f20b6c8ab68dea840f825fb69b3&

I am also having issues with using the Query Tool in the web dashboard. I have a Knowledge Base of shop locations, attached to a query tool. But when talking to the assistant, asking for a shop location, the AI returns an empty answer. This used to work before.

As you can see, your server is rejecting the tool call, not us. Can you check your server URL?

I attached just one error there are multiple i have attached callid as well . Can you please check its not vapi . I saw multiple reports as well within last 24 hr .

I noticed that the AI does not even reply with the tool's 'Request Start' message.

@Roel @Himanshu Looks like it's not because of your prompt or server URL. Let me go through all of the threads and get back to you guys

Thank you @Shubham Bajaj . Our application is hard down right now due to this. We appreciate you taking a look at this.

Any update?

e9782afb-e423-4882-b7a0-285f814a725c https://cdn.discordapp.com/attachments/1372850333197533266/1373078610247684238/image.png?ex=68291a9b&is=6827c91b&hm=5415382d927ab27c791d7cc58e484923360668d1c5c723770f10aa5784ee0a56&

@Shubham Bajaj I work with @Himanshu . VAPI previously never actually made these calls to servers, we rely on these calls to make it back to the client for the client to act upon. This behavior changed suddenly last night, so now all these methods are being black holed.

can you share the expected url in dm with me?

@Shubham Bajaj I am experiencing an issue with function-call webhook not working anymore. This is the event: if type == "function-call": I tried to an alternative to listen to tool-calls event instead and return the results like this : return {"result": f"Here's whats on the menu. Respond to the customer with this prompt: {prompt_menu}"} But still doesn't work. LLM does not see the response. This is causing a huge crisis with customers. Please What do I do?

Hey, Could you please schedule a brief call at your convenience so we can discuss this matter in detail? Kindly use the following link to book a suitable time: .