Hi, I am in production . From Friday the transfer call tool failed. i read in various messages that this now requires workflow ? But when i create a workflow, i can not apply it to inbound calls! So how to get the transfer call tool to work with my standalone assistant for inbound call ? By the way, I almost lost my customer because of this breaking change and this looked very unprofessional. How to be notified when breaking changes like this happen ?

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d37ddc67-7e17-4ab5-87f6-a2d735845049

Looking into it

Hey GetInference, the ChatGPT 4.0 latest model doesn't supports tool calling, that's why it's not working for you. You have to switch the model to either GPT 4.0 or GPT 4.1

thank you for the reply @Shubham Bajaj

@GetInference did you got chance to try it with some other model?

yes it worked for the few tests i did with gpt-4.1. now i need to monitor what happens when i scale to production again

It's great to hear that your tests with GPT-4.1 were successful! Monitoring how things perform as you scale back to production sounds like a solid plan. If you notice any new patterns or have updates to share, feel free to keep the conversation going. Wishing you smooth scaling and continued success!

Sounds, good.