I deleted knowledge created again but result is some. Why ? Please Help! [LOG] Knowledge base retrieval aborted. Request took too long. Waited for 750 ms

Hi Samet, I can help out with the issue

hi

Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!

Time: May 20, 2025, 10:31 callid: d0188511-44e2-48ad-b937-c604b76a3109 I am asking it questions that could be answered from the knowledge stored in Trieve.ai. However, due to this error, it can’t respond and no answer is returned. I keep seeing the same error in the logs. 07:31:25:187 [LOG] Knowledge base retrieval aborted. Request took too long. Waited for 750 ms

It happened because Trieve took a long time to respond, so we had to abort it.

I think this issue is not caused by Trieve but by the prompt itself. Its length was probably causing the problem — I haven’t seen this error when using a shorter prompt. It’s working now. I believe adding a system prompt length limit would be a good idea, as I think that’s where the issue originated.

Got it, that's an interesting point. I'll keep an eye on it.

Can we increase timout for trieve connection ? Is there any params on vapi asistant ?

No, we can't increase it.

@Nick K - CEO @ Trieve might be able to suggest you something why it is taking so much time to respond back.

Likely was due to prompt length as Samet found 👍

The problem is not the prompt length, guys, I started experiencing the same thing with the short prompt. I tried adding the instructions one by one, changed them and tried again. I finally agreed that the real problem was the late response from Trieve. When I went into detail, the problem was solved when I changed the embedding model in the data set settings. Trieve gives results in a shorter time. But still, as the data grows, it would be great for Vapi to set a delay parameter so that similar problems do not occur tomorrow. Thank you for your interest.