Adding Telynex API Does Not Work
# supportc
Chowderr
05/19/2025, 2:30 PMAdding our telynex API Key does not work when adding it in the dashboard at all. I am getting a 422 error.
u
20
05/19/2025, 3:14 PMHave you tried using sip Trunking integration?
k
Kings_bigš«
05/19/2025, 4:02 PMThe 422 error likely means your Telnyx API key is missing required fields, incorrectly formatted, or the wrong provider was selected, so double-check the key, provider selection..
https://docs.vapi.ai/customization/provider-keys
c
Chowderr
05/19/2025, 4:45 PMThis is a funny comment. All we have to do is copy the API Key and paste it. It worked before, and now does not work.
Chowderr
05/19/2025, 4:49 PMThat works, but for some people don't they don't know how to do that. Pasting our API should work.
u
20
05/19/2025, 4:51 PMYeah it should work.
I just haven't used the API before
20
05/19/2025, 4:51 PMI always use SIP
a
Aniah
05/20/2025, 6:09 PMGo to telynx and there in the SIP trunking section you will see vapi application remove all of them and retry adding it and it will solve the issue.
c
Chowderr
05/20/2025, 7:42 PMYea not sure if this is the bot, but I don't see where you are talking about.
Chowderr
05/20/2025, 7:43 PMI only use the API as well, just started setting up SIP for other users. Question what ID is it referring to here? Everything I use I get an error.
https://cdn.discordapp.com/attachments/1374031484599406612/1374472609659621376/Screenshot_2025-05-20_123722.png?ex=682e2cde&is=682cdb5e&hm=3eb0b7a59a61f97196a35215fcbd964dd97015023b5e1664c7cf07aa73264e7a&
a
Aniah
05/21/2025, 6:23 AMThe ID it is referring to is your username for Vapi
c
Chowderr
05/28/2025, 4:06 AMAs in email?
v
Vapi Support Bot
05/28/2025, 4:07 AMThe "unique ID" in your Vapi SIP URI is not necessarily your email.
When you create a new SIP number in the Vapi dashboard, you'll see a SIP URI like:
Copy code
sip:your_chosen_id@sip.vapi.ais
Shubham Bajaj
05/28/2025, 11:56 PMhey @Chowderr what's your current blocker, are you using Telnyx SIP Trunking or API Key?
Shubham Bajaj
05/28/2025, 11:57 PMIf your using Telnyx API Key then share your org_id
if your using SIP Trunking then share the call_id