And how exactly can I do that? Is there a setting on Vapi where I type a number and then that number when pressed redirects to another agent?

Enable the DTMF and transferCall tools to detect keypad input and redirect callers to different agents or numbers based on the pressed digit.

So that means It can redirect to an agent without a phone number?

Vapi requires a valid phone number for transferCall, so calls can’t be redirected to agents without one unless using a central number or SIP setup.

And in Squads maybe is the following possible? I want to create a language decider, and when the user presses a number it connects to the for example english speaking agent? But I want to do it under one phone number is it possible?

Yes!!

And could you provide more information how exactly can I do that?

Use DTMF and transferCall tools to let users select a language and route them to the appropriate agent under a single phone number.

but in the youtube video there is nothing about dtmf or squads neither

Ooh 😵‍💫 https://x.com/vapi_ai/status/1923117049120702725?s=46

but previously you said that I cannot connect to an agent without a phone number😃

At where