I have seen multiple cases wherein the agent stops speaking in between and then it doesn't speak until the client speaks and says something like hello are you here? let me share a sample call id 17c45eeb-07e5-473f-994f-6f30c14d3dd9 https://dashboard.vapi.ai/calls/17c45eeb-07e5-473f-994f-6f30c14d3dd9 here the agents stops between 0.25 and 0.55 sec. Even the agent acknowledges the pause. I am also attaching the reecording here @VAPI Tech @Vapi @Vapi Support Bot https://cdn.discordapp.com/attachments/1374748741256483016/1374748741919314010/17c45eeb-07e5-473f-994f-6f30c14d3dd9-1747835208661-e0d4933e-426d-494b-b9a3-f0585a61d693-mono.wav?ex=682f2e09&is=682ddc89&hm=386927f23c08d37ab356af6b0f74e8eb2e2ef9b99b03a4945924a4f641b9a3a8&

The assistant's delayed response is due to end pointing, which determines the duration to wait before recognizing the user has finished speaking. - End Pointing Plan Configuration: You need to adjust the Smart End Pointing plan provider to livekit and update the wait function within the Start Speaking Plan for English Transcription. - Wait Function Optimization: Iterative testing with potential users is necessary to determine the optimal wait function values, as suggested values may not be suitable for all scenarios.

startSpeakingPlan": {
  "waitSeconds": 0.4,
  "smartEndpointingPlan": {
          "provider": "livekit",
          "waitFunction": "2000 / (1 + exp(-10 * (x - 0.5)))"
        }
}

I am Badal's colleague, This is the configuration that was present during the call, also endpointing is used in turn detection, as in when should agent start speaking. In this case agent just stopped talking without any interruption from the user. It just went mute, I think this is different from the endpointing solution mentioned above.

🔵 13:45:58:005 VAD Utterance Detected. Clearing Pipeline... Hey Aditya and Badal, do you have more call IDs? The VAD detected the user's speech and cleared the pipeline. As a precaution, please share any additional call IDs you have, to make sure this does gets into the category of one of the chances.

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